Privacy Policy
L’Escale pour Elle is committed to protecting all personal information collected and used in the management of its activities.
GOALS OF INFORMATION COLLECTION
Our Policy regarding protection of personal information describes the standards for the collection, use, disclosure and retention of your personal information. It also explains how we protect your personal information and your right of access to it.
PERSONAL INFORMATION
Personal information is defined as any information, or combination of information, about an identifiable physical person. However, an individual’s name, as well as their professional contact information, such as business title, business address, business telephone number and business e-mail address are not personal information. Personal information must be protected regardless of the nature of its medium or form: written, graphic, audio, visual, computerized or other.
CONSENT
When we obtain information about you, we first ask for your written consent to collect, use or disclose your collected information for the outlined purposes. We will seek your consent for any other use, disclosure or collection of your personal information, or when the purposes for which your information was collected change. Our organization is committed to using the information you provide only for the purposes for which it was collected, and to keeping it only as long as necessary to provide the requested service. We may, however, collect, use or disclose such information without your consent whenever permitted or required by law. In certain circumstances, we may collect, use or disclose personal information without your knowledge or consent. Such circumstances arise when, for legal, medical or security reasons, it is impossible or unlikely to obtain your consent, or when the information is needed to investigate a possible breach of contract, to prevent or detect fraud, or to enforce the law.
LIMITS OF COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATIONS
The purposes for which information is collected are generally to confirm a person’s identity, to create a beneficiary or employee file, to comply with legal requirements (certain information required for tax purposes). We limit the collection, use and disclosure of your personal information to the purposes we have identified to you. Your personal information may only be accessed by certain authorized persons, and then only in connection with the tasks they have been assigned.
RETENTION OF INFORMATION
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We must destroy this information in accordance with the law and our records retention policy. When we destroy your personal information, we take the necessary steps to ensure its confidentiality and that no unauthorized person has access to it during the destruction process.
ACCURACY
Personal information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. Personal information that is used on an ongoing basis, including personal information that may be disclosed to third parties, will generally be accurate and up-to-date unless limits to the accuracy of the information are clearly set out. We do not systematically update personal information unless necessary to fulfill the purposes for which it was collected. The degree of accuracy, update and completeness of personal information will depend on the data you provide on the consent form.
RESPONSIBILITY
We are responsible for personal information in our possession or custody, including information we entrust to third parties for processing. We require these third parties to maintain this information in accordance with strict confidentiality and security standards. Our Privacy Officer oversees this Privacy Policy and related processes, as well as the procedures to be followed to protect this information. Our staff is informed and adequately trained on our privacy policies and practices.
SECURITY MEASURES
We have implemented and continue to develop rigorous security measures to ensure that your personal information remains strictly confidential and is protected against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. These security measures include organizational measures such as restricting access to what is necessary; data back ups and archiving using an external system, etc.); and technological measures such as the use of passwords and encryption (for example, frequent password changes and the use of firewalls).
ACCESS TO PERSONAL INFORMATION
Only authorized staff may access your personal information. The organization ensures that these individuals are qualified to access this information and that access is necessary for the performance of their duties.
REQUEST FOR ACCESS TO INFORMATION AND MODIFICATIONS
receive your written request. A reasonable fee may also be charged for processing your request. Under specific circumstances, we may refuse to provide you with the requested information. Exceptions to your right of access include the fact that the information requested concerns other individuals, that the information cannot be disclosed for legal, security or copyright reasons, that the information was obtained in the course of a fraud investigation, that the information can only be obtained at prohibitive cost, or that the information is the object of litigation or is privileged. When we hold medical information about you, we may refuse to disclose it directly to you and request that it be disclosed to a health care professional designated by you. You may verify the accuracy and completeness of your personal information and, if necessary, request that it be modified. Any modification request will be processed within a reasonable period of time. Any request for access to or modification of personal information may be sent to this address: